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Information Sys Tech B (Desktop Support Tech) | Rochester N

Company: Zolon Tech
Location: Rochester New York
Category: Customer Service

Job Description:
Title : Desktop Support Specialist Duration : 12 Months Contract Location : Rochester NY Job Description Install new systems and upgrades both remotely over phone and desk side Proficient with Computer hardware and Software troubleshooting. Exhibits an understanding of engineering application configurations and integration with the desktop. Field incoming calls from clients and answer questions resolve issues troubleshoot problems and research to find the causes of issues Follow the reported issue from start to finish including escalation to development and programming when necessary … (See More)
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